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"The implementation was done very professionally and exceeded our expectations."

JORMA MELLIN / CHAIRMAN / FICIX

FICIX, the Finnish Communication and Internet Exchange association is the biggest internet exchange point (IXP) in Finland. Since 1993, as a registered association and a non-profit organisation, FICIX has provided neutral, reliable and cost-effective IP peering facilities for its members. FICIX chose Forte Netservices as its service provider in 2005 when the association was replacing its internet exchange point located in Otaniemi.


FORTE Netservices
 

Ficix - Internet exchange point service

FICIX, the Finnish Communication and Internet Exchange association is the biggest internet exchange point (IXP) in Finland. Since 1993, as a registered association and a non-profit organisation, FICIX has provided neutral, reliable and cost-effective IP peering facilities for its members. FICIX chose Forte Netservices as its service provider in 2005 when the association was replacing its internet exchange point located in Otaniemi.

"The most important issue for FICIX is the operational reliability of our technical solutions. A company like Forte Netservices is a valuable partner for us because they can also provide service management. We wanted a service provider who both imports the system and operates it too. Close cooperation with Forte and the system supplier helped considerably when realising the new system. The implementation was done very professionally and exceeded our expectations." JORMA MELLIN / CHAIRMAN / FICIX

 


Critical Internet

Significant Finnish internet service providers as well as international organisations are members of FICIX. The objective of FICIX is to constantly develop the growing Finnish internet infrastructure and provide high-speed and high-quality IP traffic exchange facilities. The level of Finnish internet traffic is high in comparison to the population or to Central Europe's IXP's in general. This is due, by way of example, to the very high broadband penetration in Finland.

Explains Jorma Mellin, Chairman, FICIX, ‘The increasing development and complexity of the information society has created the need for many basic services, such as logistics, which are very dependent on the internet. Therefore, FICIX has an even more crucial role to play in Finland in securing the technical and operational quality of the internet.'

Forte monitors IP-traffic 24/7

At present, interconnection is implemented with two switches. Both switches are located in the Helsinki region: one in Otaniemi, Espoo (FICIX-1) and the other in Pasila, Helsinki (FICIX-2). All members are currently required to connect to both interconnection points whereby in the event that one operator has problems with a connection, traffic can be directed via the other switch. Until now, both switches that FICIX have selected, have proved to be highly reliable and there have been no real problems when in operation.
FICIX in Finland also has two internet domain root-servers:
i.root in Otaniemi and k-root in Pasila. It is quite rare that two separate root-servers are hosted in the same country. Forte Netservices is responsible for monitoring the Otaniemi root-server and switch and also monitoring the traffic 24/7. Forte also both updates and adds ports to the switch according to the needs of the members and also provides services due to cabling changes.

Forte's references and expertise were the decisive factors

FICIX have operator level systems and powerful switches because of the heavy internet traffic load. A service provider needs to have operator level data network expertise not only because of the heavy traffic, but also due to critical operations.

‘We have exceptionally high quality requirements for the systems in use. We do not like to be pioneers when choosing systems but due to our special mission, systems and services need to be absolutely reliable in operation' says Jorma Mellin.

It is important for FICIX that Forte is also an importer of the system with good connections to the vendor providing the system solutions. This guarantees, for example, that technical support and spare part logistics run smoothly. In addition to the proposed systems, Forte was chosen because of its references, deep expertise and experience in demanding data network environments.

Thanks to Forte's pricing model, FICIX was able to develop its purchasing and now pay a fixed price per month which is based on a certain configuration. This has proved to be an informed decision, because it helps, amongst other things in planning efficient budgeting.

 
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